ConnectNYC vs Spectrum · verified 26 July 2026
Ask them what month 13 costs.
Spectrum advertised a roughly $50 monthly promotion for 12 months when we checked. Ours starts higher and has no promotional window. Here is the dated comparison — then bring the offer for your address and check our work.
Source: spectrum.com/internet — checked 26 July 2026.
Line by line
Side by side.
Where a dated source gives us a number, we use it. Where it does not, we give you the question to ask.
| What matters | ConnectNYC | Spectrum (checked 26 July 2026) |
|---|---|---|
| Starting price | $89/mo, taxes included | About $50/mo advertised for 12 months when checked |
| Price after the promotion | Same plan price while active on that plan | Ask for the exact rate that applies after month 12 |
| Download speed | 150 / 300 / 600 Mbps, by plan | Check the offer and Broadband Facts label for your address |
| Contract and data-cap terms | No contract; no data caps | Confirm the current terms for the exact offer |
| Wi-Fi equipment | Bring your own router for $0, or buy ours for $149 once | About $10/mo when checked; ask whether it is optional |
| Upload speeds | 50 / 100 / 200 Mbps, by plan | 10–35 Mbps on the cable tiers checked; confirm the current label |
| Canceling | Cancel anytime under the month-to-month terms | Ask which cancellation channels are available and whether an agent is required |
| Speed remedy | Qualifying persistent network-caused shortfalls can receive credits | Ask whether the offer includes a written remedy for persistent shortfalls |
| Support | Human support by email | Check the current support channels and hours |
The Spectrum figures above are limited to the offer details checked 26 July 2026. They are not a quote for your address. Confirm the current offer, Broadband Facts label, equipment choice, and month-13 rate before deciding.
Source: spectrum.com/internet — checked 26 July 2026.
Before you order
Put month one and month thirteen on the same page.
A promotional price is only one line. Ask for the recurring charges during the promotion, the rate after it ends, and the current cancellation path.
Questions for Spectrum
Price: What exact rate applies for the first 12 months, and what rate applies in month 13?
Equipment: Is the roughly $10 Wi-Fi fee optional if you use your own router?
Exit: Which cancellation channels are available, and what equipment must be returned?
The ConnectNYC answer
Essential is $89 a month with taxes included. The plan price remains unchanged while service stays active on that plan. Bring your own router for $0 or buy ours for $149 once; apartment installation is $150 once.
Source: spectrum.com/internet — checked 26 July 2026.
Fair’s fair
Where Spectrum wins.
Our footprint is narrow. ConnectNYC serves W 57th to W 110th Street, Central Park West to the Hudson. Outside that published zone, we are not an option today.
Spectrum’s promotional price was lower when checked. Its roughly $50 monthly offer for the first 12 months was below our $89 entry plan. If the first-year number decides it, that is a real advantage. Confirm the live offer at your address.
Source: spectrum.com/internet — checked 26 July 2026.
If lower first-year cost or a broader footprint matters most, Spectrum may be the better pick. If you want the monthly plan price settled beyond a promotional window, compare month thirteen before deciding.
Making the move
Switching is three steps. Zero drama.
Keep Spectrum running until ConnectNYC is installed and tested. That overlap avoids a planned gap.
Check your address
Type it in below. You get an area-level answer — no email harvested, no sales call triggered. If your block is inside the live area, request the building check so a person can confirm the address.
Get online with us first
Request the building check, get installed once the building clears, and confirm your speeds before canceling anything. There is no ConnectNYC contract; the one-time install is $150 for an apartment or $999 for a single-family home or townhouse.
Complete Spectrum’s current cancellation steps
Ask Spectrum which cancellation channels and equipment-return steps apply to your account. Save any return receipt and review the final bill.
Thirty seconds. Real answer.
Check my area.
Live now on the Upper West Side — W 57th to 110th St. The checker answers for the area, not the exact building. If yours is inside it, one apartment is enough: request the building check. A person checks the exact building, then replies by email with the result. If a survey is the next step, we can offer one as soon as the next day — and we handle the building conversation.