Plans & Pricing
One price. Your price. Forever.
Every plan includes no contracts, no data caps, no price hikes, free equipment shipping, and 24/7 human support. The price you see is the price you pay — this year and every year.
Residential
Pick your speed.
Keep your price.
Essential
100 ↓ / 50 ↑ Mbps
- Browsing, email, HD streaming — covered
- Ideal for 1–2 people
- No contracts — cancel online, anytime
- No data caps
- 24/7 live chat, email, text & WhatsApp support
- NYC Speed Guarantee included
- Free equipment shipping
Plus
500 ↓ / 100 ↑ Mbps
- Families, remote workers, multi-device homes
- 4K streaming on every screen simultaneously
- No contracts — cancel online anytime
- No data caps
- 24/7 live chat, email, text & WhatsApp support
- NYC Speed Guarantee included
- Free equipment shipping
Ultra
1 Gbps ↓ / 500 ↑ Mbps
- Maximum speed for those who use all of it
- Video calls, 4K streaming, and gaming — all at once
- No contracts — cancel online anytime
- No data caps
- 24/7 live chat, email, text & WhatsApp support
- NYC Speed Guarantee included
- Free equipment shipping
Equipment
Buy it once. Own it forever.
Cable companies charge $10–14/month to rent hardware you’ll never own. We don’t. Buy it once, it’s yours.
Required
Modem — $149 one-time
Plugs into your existing coax outlet and connects you to our network. Required for all plans. Ships free.
Optional
WiFi Router — $149 one-time
Bring your own or buy ours. Our router is tuned for ConnectNYC speeds, but any standard WiFi router works perfectly.
The NYC Speed Guarantee
If your speeds consistently fall below what you’re paying for, we resolve the issue or credit your account. No arguments. No fine print. We put this in writing because we trust our network — and we want you to trust it too.
Transparency
The FCC Broadband Nutrition Label.
The FCC requires ISPs to be transparent about pricing. We were already doing it — now it’s just official.
Essential — 100/50 Mbps
Plus — 500/100 Mbps
Ultra — 1,000/500 Mbps
Business
Internet that works as hard as you do.
Faster upload speeds, dedicated phone support, static IP, and an SLA — because your business can’t afford “we’re working on it.”
Business Standard
500 ↓ / 200 ↑ Mbps
- Dedicated business-grade support
- Phone, chat, email & text support
- Static IP available
- No contracts or data caps
- Priority setup
Business Pro
1 Gbps ↓ / 500 ↑ Mbps
- Maximum speed for demanding operations
- Phone, chat, email & text support
- Static IP included
- No contracts or data caps
- Priority setup + service level agreement
No pressure. Just an answer.
Lock in a price that never moves.
Thirty seconds to find out if your building is covered.