01 — Upper West Side home internet · 150/50 Mbps from $89/mo
One apartment is enough. We make the ask.
The instant check answers for your area; after your request, a person checks the exact building, then replies by email with the result. Not connected yet? We can survey as soon as the next day. If permission is needed, we contact ownership as ConnectNYC about the building — not as your neighbor — and we don’t use your name unless you opt in.
Instant area answer. No email. No sales call.
Taxes included. No fees added to the monthly price — $150 installation, once. No contract, no data cap, no monthly equipment fee: bring your own router, or ours is $149 once.
Live today from W 57th–110th St, Central Park West to the Hudson — and going in first between W 68th–77th, Central Park West to Amsterdam. Every building is still confirmed individually: the checker answers for your area, a person answers for your address.
Powered by Wave2Wave — New York City’s first wireless ISP, founded in 1999, and one of the city’s longest-running independent ISPs.
Own or manage a building? See the building process. Business address? See business internet.
02 — If this sounds familiar
A higher bill. A frozen work call. Another “Fios isn’t available” result.
A promotional price becomes a higher bill. A busy evening turns a thin upload into frozen faces on the call that mattered. And “not available at this address” ends the search before it starts. Wanting another option shouldn’t make you the building organizer — so we built one where it doesn’t.
One apartment can start the check. Nobody has to start a campaign.
The terms, at a glance
03 — Internet, acting normal
The plan price does not increase while service remains active on that plan. Apartment installation is $150 once.
How it works
Online without the usual ordeal.
The instant checker answers for the area. Your request starts the human building check. And if the property needs permission, that conversation is ours to have — not yours.
Check your area
Type your address in above. You’ll get an instant area answer — no email required, no sales call triggered. The exact building comes next.
Request the building check
If the result is yes or possible, send the request. A person checks the exact building, then replies by email with the result. Your plan pick helps us plan capacity — you can change it any time, no fee.
Leave the building to us
One household is enough. Need a survey? As soon as the next day. Need ownership’s permission? We handle it, without using your name unless you opt in. Larger buildings usually self-install over existing coax; smaller ones get a dedicated roof line — $150 once, either way, in an apartment. If your building qualifies, you can be installed in approximately 24 hours when access and installation conditions permit. Single-family home? The roof-run install is $999.
Civilized is nice. In writing is better.
04 — The receipts
Different on purpose.
Each policy below answers a familiar cable habit.
A speed guarantee. In writing.
If your speeds consistently fall below what you’re paying for, we fix the problem or credit your account. Not a promise on a phone call — a term in writing. Read it →
A permanent monthly price
$89 on day one. $89 on day one thousand. No promotional rate that expires, no annual negotiation to keep the price you signed up for.
24/7 human email support
Real people, around the clock — by email. No phone maze. No script.
No contract
No term, no lock-in. We earn your business every month — not by trapping you in one. Stay because it works.
No data caps
Use what you use. Every plan is uncapped — no monthly allowance to watch, no overage charge waiting at the end of a heavy month.
Use the bill you actually have
Put your terms next to ours.
Your current bill is the source of truth. Hold it up against the published ConnectNYC terms — line by line.
| What to compare | ConnectNYC | Your current service |
|---|---|---|
| Monthly plan price | Does not increase while active on the plan | Write down the price after any promotion ends |
| Taxes in the monthly price | Included | Use the all-in amount on the bill |
| Monthly equipment fee | $0/mo — bring a router, or ours is $149 once | Check the equipment line |
| Contract & data cap | None & none | Check the current terms |
| Speed accountability | Fix it or credit the account, in writing | Check for “up to” language |
Provider policies vary by offer, address, and date — your own bill and written terms beat any industry average. For provider-specific, dated comparisons, see our Spectrum and Optimum pages.
Check our work
One known price. Three years without a plot twist.
Slide to your current all-in bill and compare three-year totals.
ConnectNYC costs less over three years
$246
Your bill held flat: $3,600. ConnectNYC Essential with install: $3,354.
*We hold the bill you enter flat for all 36 months — your provider may change it, and we won’t guess. ConnectNYC Essential: $89/month for 36 months plus the $150 one-time apartment install, taxes included. Optional $149 router not included. Your actual costs may differ.
Why we charge more.
Yes, cable’s first year is cheaper — it’s built to be. Ours is the price that’s still true in year three. The longer answer.
Receipts checked. Now the good part: video calls that hold, uploads that don’t choke, backups that just finish.
05 — Pick your speed
Straightforward plans.
Permanent prices.
Taxes included, no contract, no data cap — and the monthly price stays fixed while service remains active on that plan.
Essential
150 ↓ / 50 ↑ Mbps
- Browsing. Streaming. Video calls. The daily stuff.
- Right for one or two people who stream more than they upload
Plus
300 ↓ / 100 ↑ Mbps
- Remote work. Multiple screens. A home that stays busy.
- Two WFH setups and a 4K TV at once, without negotiating
Ultra
600 ↓ / 200 ↑ Mbps
- Big uploads. Heavy use. Room to spare.
- Creators, uploaders, and homes where everything is always on
Home plans upload at 50, 100, or 200 Mbps, with typical latency around 10 ms for calls and gaming. Your plan pick helps us plan capacity — switch any time, no fee.
See all plans, including business →
One more New York detail: bring a neighbor and you each get $89.
06 — The landlord part, handled
You never make the ask.
You don’t have to organize your building or pitch your landlord. One household is enough to start. If roof access needs the building’s sign-off, we contact ownership ourselves — as ConnectNYC, about the building, never as “your neighbor in 4B” — and we don’t use your name unless you ask us to. You’re a customer, not a campaigner.
Own or manage a building? The process, the costs to the building (none), and the documents live at property owners.
Your address settles it. Takes thirty seconds.
07 — Check your area
Ready when you are.
No email. No sales call. An instant area answer — and if it’s a yes, request the building check: a person checks the exact building, then replies by email with the result.