01 — The Upper West Side’s way out of cable
Your building had one option. The bill knew it.
Now you have another. ConnectNYC is premium internet with permanent prices from $89, 24/7 human support, and a written speed guarantee. No contract. No annual negotiation.
Instant area answer. No email. No sales call. We confirm your building after signup within one business day.
Recognize the arrangement? Your cable company is counting on it.
02 — Who this is for
This is for everyone who knows the retention script by heart. Who has burned a day on an 8am–8pm service window. Who pays more every year for the same service because the building has one option and the cable company knows it. We built the second option—and priced it once, out loud, forever. $89 isn’t cheap internet. It’s respect, certainty, and the last internet bill you have to think about.
Being treated normally is now an internet feature.
03 — Internet, acting normal
How it works
Online without the usual ordeal.
No drilling. No mess. No waiting weeks for an appointment window.
Check your address
Type it in above. You’ll get an instant area answer — no email required, no sales call triggered.
Choose your plan
Three speeds, one promise: the price you pick today is the price you pay forever. No introductory gimmicks, no year-two surprise.
Get online
Most homes: a clean self-install kit — online in about 15 minutes. Larger buildings: our team handles a managed install — quick, tidy, done right.
Civilized is nice. In writing is better.
04 — The receipts
Built different. On purpose.
Every policy below exists because a cable company does the opposite.
A speed guarantee. In writing.
If your speeds fall below what you’re paying for, we fix the problem or credit your account. Not a promise on a phone call — a term in writing.
A permanent monthly price
$89 on day one. $89 on day one thousand. No promotional rate that expires, no annual negotiation to keep the price you signed up for.
24/7 human support
Real people, around the clock — by email, and by text or WhatsApp on most plans. No phone maze. No script.
No contract
No term, no lock-in. We earn your business every month — not by trapping you in one. Stay because it works.
The relationship, compared
Cable’s terms. Ours.
| What matters | ConnectNYC | Typical cable |
|---|---|---|
| Monthly price | Fixed forever | Promotional price may expire |
| Monthly equipment fee | $0/mo | May apply |
| Contract | None | Varies by plan |
| Support | 24/7 humans | Varies by provider |
| Speed accountability | Fix it or credit the account, in writing | Varies by provider |
Cable policies vary by provider and plan. Check your own bill and terms. See our Spectrum and Optimum pages for provider-specific comparisons.
Check our work
One known price. Three years without a plot twist.
Slide to your current all-in bill and compare three-year totals.
Three-year difference
$0
*Illustrative cable estimate: your current all-in monthly bill for months 1–12, then $35 more per month for months 13–36. ConnectNYC Essential: $89/month for 36 months plus the $150 one-time install. Optional $149 router not included. Your actual cable cost may differ. ConnectNYC Essential remains $89/month.
Receipts checked. Now pick the speed that fits your apartment.
05 — Pick your speed
Straightforward plans.
Permanent prices.
Essential
100 ↓ / 50 ↑ Mbps
- Everyday browsing, streaming, and video calls
Plus
500 ↓ / 100 ↑ Mbps
- Busy households and many devices at once
Ultra
1 Gbps ↓ / 500 ↑ Mbps
- Maximum speed for work, streaming, and gaming at once
See all plans, including business →
One last New York detail: your building moves when your neighbors do.
06 — Your block moves
Give a month. Get a month.
After your neighbor activates and completes their first paid month, you each receive an $89 account credit.
Ten neighbors in or right around your building sign up, and we light it. Not a petition. A finish line.
See the building leaderboard →
Your address settles it. Takes thirty seconds.
07 — Check your address
Ready when you are.
Thirty seconds to find out if your building is covered.