Network status
The network, plainly.
What’s up, what’s not, and when we last checked. If something breaks, this page admits it — before you have to ask.
All systems operational
Last confirmed August 14, 2026 at 1:56 PM ET by our operations team.
The moving parts
- Neighborhood access network Operational
- Transport circuit 1 Operational
- Transport circuit 2 Operational
- Transport circuit 3 Operational
- Home phone platform Operational
Active incidents
No incidents reported.
Scheduled maintenance
No maintenance scheduled.
Does something feel off at your place?
Status here covers the shared network. If this page is green and your connection isn’t, that’s worth a conversation — the support inbox at support@connectnyc.com is open 24/7. A speed test from your place helps us help you faster.
Statuses on this page: Operational, Degraded performance, Partial outage, Major outage, and Planned maintenance. Each is shown as a word, not just a color. This page shows the network record published by our operations team, along with the date it was last confirmed — it is not an automated monitor, so it reflects what we have confirmed rather than a live probe of your line. If something is wrong at your address, tell us rather than waiting for this page to change.