Pick your plan. We handle the building.

01 — First, the front door.

Where should we bring the internet?

Street address first. Apartment number too, if you have one.

02 — Capacity planning.

Choose a plan for the request.

This choice helps us plan capacity at your building; it is not a commitment. Switch anytime, no plan-change fee — and if service starts, the monthly price stays fixed while service remains active on that plan.

Details and 911 notice

Installation in an apartment building is $150 once — larger buildings self-install over existing coax, smaller ones get a professional roof run, and we tell you which after the building check. Single-family home? Same plans; the dedicated roof run is $999, once, confirmed with you before anything is charged. Not sure which plan? Pick one. You can switch anytime, no fee.

03 — The reply.

Where should we send the building result?

Your name and email are enough for this request. Phone is optional at this stage. No sales maze will follow.

If ownership or management needs to be contacted, ConnectNYC handles the conversation as ConnectNYC — we don’t use your name in it unless you opt in. (That covers what we disclose; it can’t stop anyone guessing a resident asked.) If service begins, the Subscriber Agreement governs it.

No card. Nothing charged today — payment starts only if the building checks out and you accept the next step. If ownership says no, we tell you plainly and you lose nothing.