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Neighborhood Outreach Representative (Field).

Some of the most expensive blocks in the country are full of buildings the national carriers skipped. On one Upper West Side block you will pass prewar walk-ups, brownstones, townhouses, and small apartment and mixed-use buildings that never got built into. ConnectNYC is operated by Wave2Wave, New York City’s first wireless ISP, in business since 1999, and it grows one building at a time. That growth starts on the sidewalk, with somebody telling the block there is a second option. This job is covering assigned blocks on foot, in weather, starting short conversations with people who were not expecting one. Most of them will say no. You are not closing a sale. You are making sure the block heard it.

Open as of September 13, 2026. If this page is up, the role is open.

Upper West Side, Manhattan — on foot, building to building, W 57th–110th St, Central Park West to the Hudson · Part-time or full-time · W-2 hourly employee · non-exempt, overtime after 40 hours · paid weekly

Pay: $17.00–$24.00 per hour, plus a per-qualified-lead bonus under a written commission plan you sign before you start

What you do

  • Cover assigned blocks and buildings on foot between W 57th and W 110th Street, Central Park West to the Hudson.
  • Start short conversations at doors, on stoops, and on the sidewalk with people who were not expecting one.
  • Explain the residential plans in plain terms: $89, $119, and $149 a month for 150/50, 300/100, and 600/200 Mbps. Taxes included, no contract, no data cap, and the price stays fixed while service is active on that plan.
  • Answer basic questions about what fixed wireless is and how the service reaches a building.
  • Talk to the storefronts and small offices on mixed-use blocks, where the business plans run $349 and $549 a month and support comes by phone.
  • Point interested residents toward a building check. One household asking is enough to start one.
  • Learn the territory and go back to blocks you have already walked: which blocks are live, which buildings keep coming up, and where a second option would matter most.

What you bring

  • Walk, climb stairs, and stand for most of a shift, in most weather.
  • Approach a stranger, say something worth hearing in under a minute, and step back when the answer is no.
  • Explain prices and internet service plainly to people who are not technical.
  • Work alone for hours at a steady pace. Assigned blocks get covered, not sampled.
  • Sound the same at 7 p.m. on a cold Thursday as you did at the start of the shift.
  • Use a smartphone to look things up in the field.

What success looks like

  • The blocks you were given get covered end to end, not the easy half of them.
  • An hour after talking to you, a resident can still say what ConnectNYC costs and what to do next. That is the bar, not a signature.
  • The interest you turn up becomes buildings that get checked, and some of those end up with a radio on the roof you can see from the sidewalk.
  • You know the territory cold: which blocks are live, which buildings keep asking, and where the demand actually sits.

Schedule

Part-time or full-time, Monday through Saturday. Most hours fall in the late afternoon and early evening, with some weekend daytime shifts. Schedules are set in advance.

Email your resume

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How to apply

Email your resume to info@connectnyc.com with the role in the subject line. There is no application form and no account to create. Please do not include your Social Security number, date of birth, or financial account numbers.

Applications are read by a person. We do not use automated screening tools. We do not ask for salary history. People with criminal histories are encouraged to apply. Reasonable accommodations are available for the application process and for the job; email info@connectnyc.com to arrange one.

Employer: Wave2Wave LLC, the company that operates ConnectNYC (Jericho, NY). We are an equal opportunity employer; hiring decisions are made without regard to any characteristic protected by New York City, New York State, or federal law. How we handle application data is in the privacy policy.