Careers
Field Installation Technician (Upper West Side).
On an install you are the one person from the company the customer meets. You mount a radio on the roof of a prewar walk-up, find a path down to the apartment that nobody ever designed for cable, terminate it, test it, and leave the building the way you found it. Every building is a one-off. There is no truck route of identical drops here, the roof rarely gives you the easy answer, and the work is outdoors and at height, year round.
Open as of September 13, 2026. If this page is up, the role is open.
Upper West Side, Manhattan; equipment depot in Jericho, NY · Full-time or part-time · W-2 hourly employee · non-exempt, overtime after 40 hours · paid weekly
Pay: $20.00–$32.00 per hour
What you do
- Mount and align rooftop radios and antennas on walk-ups, brownstones, townhouses, and small apartment and mixed-use buildings between W 57th and W 110th Street. The link does not exist until you aim it and the numbers hold.
- Pick the cable route through a building that was never wired for one — risers, shafts, hallways, stairs — and then run it.
- Terminate and dress the cable, and set up the router inside the apartment.
- Test the line end to end and confirm the customer is online before you pack up.
- Show the customer how the service works, in plain language, and answer what they ask before you leave.
- Go back for repairs, replacements, and follow-up visits, including on installs you did not do.
What you bring
- Work at height on ladders and rooftops, outdoors, in every season.
- Carry radios, tools, and cable up stairs in buildings with no elevator and through tight spaces.
- Terminate cable accurately and use hand and power tools without leaving marks on someone’s building.
- Read the signal numbers, find the fault in a link that will not come up, and fix it before you leave.
- Decide a cable route in a building you have never been inside, and explain the choice to building staff.
- Speak plainly with residents, and treat an occupied apartment like someone’s home.
What success looks like
- The customer is online when you leave, because you tested it, not because it looked right.
- The cable is dressed, the roof and the hallway look the way they did when you arrived, and building staff let you back in.
- You do not create a second visit. When a callback does come, you can tell from the symptom where to look.
- You can walk down the block, point at a radio you put up, and know which apartment it feeds.
Schedule
Full-time or part-time, weekdays, with some Saturday appointments. Installs run during daytime and early evening hours, and overtime is paid after 40 hours in a week.
How to apply
Email your resume to info@connectnyc.com with the role in the subject line. There is no application form and no account to create. Please do not include your Social Security number, date of birth, or financial account numbers.
Applications are read by a person. We do not use automated screening tools. We do not ask for salary history. People with criminal histories are encouraged to apply. Reasonable accommodations are available for the application process and for the job; email info@connectnyc.com to arrange one.
Employer: Wave2Wave LLC, the company that operates ConnectNYC (Jericho, NY). We are an equal opportunity employer; hiring decisions are made without regard to any characteristic protected by New York City, New York State, or federal law. How we handle application data is in the privacy policy.